Omni for repair depots and RMA processing
Volume repair, where the queue is the business.
A hundred units on the shelf, each with an owner waiting on it. Omni logs every one the moment it lands and moves it through diagnosis, repair and QA in order, so the queue is a system you can see.
How Omni runs it
Logged the moment it lands
A unit is recorded on arrival with its fault, its owner, and its promised date, so a box on a shelf is never a mystery.
Diagnose, repair, QA, in that order
Each stage is a step the unit passes before the next one starts, so a unit reaches the outbound shelf only after QA.
Parts and refurbished stock, both counted
What you pull to fix a unit and what you recover from one are the same inventory. Refurbished stock stops being a drawer nobody has counted.
Your test rigs stay your test rigs
Keep the diagnostic gear, the firmware tools, the bench. Omni runs the queue around them: what arrived, where it is, who has it, what it needs, and what it costs you to turn around.
Runs on Grow — $199/mo
Questions people ask
How does a unit get tracked from arrival?
It is logged on arrival with its fault, its owner and its promised date, so a box on a shelf is never a mystery.
Can I stop something shipping before QA?
Each stage is a step the unit has to pass before the next one starts, so a unit reaches the outbound shelf only after QA.
Does refurbished stock get counted?
What you pull to fix a unit and what you recover from one are the same inventory, so refurbished parts stop being a drawer nobody has counted.
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