Omni for repair depots and RMA processing
Volume repair, where the queue is the business.
A counter repair shop loses a ticket. A depot loses a hundred. The difference is whether the queue is a system or a shelf.
Logged the moment it lands
A unit is recorded on arrival with its fault, its owner, and its promised date, so a box on a shelf is never a mystery.
Diagnose, repair, QA, in that order
Each stage is a step something has to pass before the next one starts. Nothing ships because it looked finished.
Parts and refurbished stock, both counted
What you pull to fix a unit and what you recover from one are the same inventory. Refurbished stock stops being a drawer nobody has counted.
Your test rigs stay your test rigs
Keep the diagnostic gear, the firmware tools, the bench. Omni runs the queue around them: what arrived, where it is, who has it, what it needs, and what it costs you to turn around.
Runs on Grow — $199/mo
Questions people ask
How does a unit get tracked from arrival?
It is logged on arrival with its fault, its owner and its promised date, so a box on a shelf is never a mystery.
Can I stop something shipping before QA?
Each stage is a step the unit has to pass before the next one starts, so nothing ships because it looked finished.
Does refurbished stock get counted?
What you pull to fix a unit and what you recover from one are the same inventory, so refurbished parts stop being a drawer nobody has counted.
Worth reading next
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