Omni vs Lightspeed
Omni is the operations platform behind your register: purchasing, AR/AP, warehouse and a B2B portal on one record, at one published price with no per-register or per-location fee.
At a glance
How Omni compares to Lightspeed
Add a second register and the bill goes up. Add a location and it goes up again. Omni prices the software rather than the hardware you plug into it, and runs point of sale, inventory across every location, orders and customer history on one record, with purchasing, AR/AP, warehouse management, CRM and workflow automation behind them. Your trade customers get a portal of their own to log into, place orders in and see their own prices, which is the opposite job to a supplier catalog you buy from, however similar the names sound. The price is published, it covers your plan's users, and it does not move when you open a third store.
Pricing compared
Omni
Flat-rate, with no per-user or per-register fees. Every user account your plan includes costs the same: nothing extra. Four published tiers from $99 to $699 per month (20% off billed annually) plus a custom-priced Elite tier, with a free trial and no credit card.
Lightspeed
Lightspeed Retail (X-Series) is priced per location with one register included (around $89 Basic, $149 Core, and $289 Plus per month), and extra registers and locations cost more, so a multi-register or multi-location store scales up quickly. (See Lightspeed for current rates.)
Independence
Your money, your data, your domain
Your processor stays yours, at the rate you agreed with them. Omni charges for software and takes no share of a sale, so what a sale costs you is settled with your payments provider and never with your software vendor. The plan price is the whole software bill, and a busy December does not change it.
Feature comparison
| Capability | Omni | Lightspeed |
|---|---|---|
| Flat pricing — no per-user or per-register fees | check | close |
| Point of sale (POS) | check | check |
| Inventory management | check | check |
| Order processing | check | check |
| Purchasing & vendor management | check | remove |
| AR / AP billing & accounting | check | close |
| CRM & customer pipeline | check | remove |
| Fulfillment / warehouse management (WMS) | check | close |
| B2B customer portal | check | remove |
| Workflow automation | check | close |
| AI on every plan | check | close |
| Integrates with your existing storefront & accounting | check | remove |
| In-person payments & POS hardware ecosystem | remove | check |
Accurate to what Omni ships today. Omni does not manufacture (no MRP or BOM) and is the operations platform behind your storefront, not a webshop.
Where each fits best
Choose Omni if…
You want one system for orders, inventory, purchasing, AR/AP, CRM, fulfillment, and B2B, with flat pricing that does not grow with registers or locations, and AI on every plan.
Choose Lightspeed if…
You primarily need a dedicated retail point of sale with POS hardware and an in-person payments ecosystem, and do not yet need purchasing, AR/AP, warehouse management or a B2B portal.
Switching to Omni from Lightspeed
Import your products, customers, and orders with Omni's guided import, keep your existing Shopify storefront and QuickBooks connected, and run POS, inventory, and fulfillment from one platform. Omni is the operations backbone. It complements a storefront rather than replacing it.
Frequently asked questions
Is Omni a good Lightspeed alternative?
Yes, for retailers who want more than checkout. Omni is a Lightspeed alternative that runs POS plus inventory, purchasing, AR/AP, CRM, fulfillment, and a B2B portal on one flat-priced platform, and integrates with the Shopify store and QuickBooks you already use. If you only need a dedicated retail till and hardware, Lightspeed's POS remains excellent.
Is Omni cheaper than Lightspeed for multiple locations?
Omni is flat-rate with no per-register or per-location fees, so cost does not climb as you add registers or stores. Lightspeed Retail is priced per location with extra registers costing more, so multi-location retailers often pay less on Omni’s flat tiers.
Does Omni replace my Lightspeed POS?
Omni includes its own POS and order processing, so it can replace Lightspeed’s checkout, and it goes further, adding purchasing, AR/AP, CRM, WMS, and a B2B portal in the same platform. If you rely on specific Lightspeed retail hardware, check compatibility first.
Can I keep my Shopify store?
Yes. Omni integrates with Shopify and syncs your catalog and orders. It is the back-office operations platform behind your storefront, not a replacement webshop.
Does Omni do manufacturing?
No. Omni does not manufacture (no MRP or BOM). It is built for retail, wholesale/B2B, e-commerce, and service operations: orders, inventory, fulfillment, purchasing, and CRM.
Is AI included?
Yes. AI is on every Omni plan: ask questions of your own data in plain language and get in-product help, metered per plan.
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