Omni vs Lightspeed
Lightspeed is a strong retail POS. Omni is the all-in-one operations backbone behind it — at flat pricing with no per-register or per-location fees.
At a glance
How Omni compares to Lightspeed
Lightspeed is a mature, POS-first platform built for retail and restaurant checkout, with dedicated hardware and an in-person payments ecosystem. Omni is broader: it runs orders and POS alongside AR/AP, purchasing, CRM, warehouse management, a full B2B portal, and workflow automation — on one platform, at a flat price with no per-register or per-location fees — and it integrates with the Shopify store and QuickBooks you already use rather than locking you in. If you need a dedicated retail checkout, Lightspeed is excellent; if you need one system to run the whole operation, Omni fits better.
Pricing compared
Omni
Flat-rate, with no per-user or per-register fees — the whole team gets full access at one price. Five published tiers from $79 to $999 per month (20% off billed annually), with a free trial and no credit card.
Lightspeed
Lightspeed Retail (X-Series) is priced per location with one register included — around $89 Basic, $149 Core, and $289 Plus per month — and extra registers and locations cost more, so a multi-register or multi-location store scales up quickly.
Feature comparison
| Capability | Omni | Lightspeed |
|---|---|---|
| Flat pricing — no per-user or per-register fees | check | close |
| Point of sale (POS) | check | check |
| Inventory management | check | check |
| Order processing | check | check |
| Purchasing & vendor management | check | remove |
| AR / AP billing & accounting | check | close |
| CRM & customer pipeline | check | remove |
| Fulfillment / warehouse management (WMS) | check | close |
| B2B customer portal | check | remove |
| Workflow automation | check | close |
| AI on every plan | check | close |
| Integrates with your existing storefront & accounting | check | remove |
Accurate to what Omni ships today. Omni does not manufacture (no MRP or BOM) and is the operations platform behind your storefront, not a webshop.
Where each fits best
Choose Omni if…
You want one system for orders, inventory, purchasing, AR/AP, CRM, fulfillment, and B2B — with flat pricing that does not grow with registers or locations, and AI on every plan.
Choose Lightspeed if…
You primarily need a dedicated retail or restaurant point of sale with mature POS hardware and an integrated in-person payments ecosystem, and do not need the wider back office.
Switching to Omni from Lightspeed
Import your products, customers, and orders with Omni's guided import, keep your existing Shopify storefront and QuickBooks connected, and run POS, inventory, and fulfillment from one platform. Omni is the operations backbone — it complements a storefront rather than replacing it.
Frequently asked questions
Is Omni cheaper than Lightspeed for multiple locations?
Omni is flat-rate with no per-register or per-location fees, so cost does not climb as you add registers or stores. Lightspeed Retail is priced per location with extra registers costing more, so multi-location retailers often pay less on Omni’s flat tiers.
Does Omni replace my Lightspeed POS?
Omni includes its own POS and order processing, so it can replace Lightspeed’s checkout — and it goes further, adding purchasing, AR/AP, CRM, WMS, and a B2B portal in the same platform. If you rely on specific Lightspeed retail hardware, check compatibility first.
Can I keep my Shopify store?
Yes. Omni integrates with Shopify and syncs your catalog and orders — it is the back-office operations platform behind your storefront, not a replacement webshop.
Does Omni do manufacturing?
No. Omni does not manufacture (no MRP or BOM). It is built for retail, wholesale/B2B, e-commerce, and service operations — orders, inventory, fulfillment, purchasing, and CRM.
Is AI included?
Yes — AI is on every Omni plan: ask questions of your own data in plain language and get in-product help, metered per plan.
More comparisons
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