Your wholesale customers sign into their own portal, see their own contract prices, and place their own orders. Set price tiers by customer, by volume, by contract. Pick and pack across every location you run, with zone picking for the big days and multi-box shipping for the awkward orders. And when a stack of documents has to agree, an order against a packing slip against an invoice, Omni reads them together, shows you which figure disagrees, and reissues every document corrected. This is the tier where one shop becomes an operation, and where the people buying from you get a front door of their own.
What Power adds to Scale
Everything in Scale carries over. These are the capabilities you only get here.
Take the order
When the counter, the phone and the website all have to reach the same place.
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B2B Orders
Enable wholesale/B2B workflows including allocation and fulfillment stages
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E-Commerce Orders
Enable e-commerce order ingestion and fulfillment
Know what you have
When “let me go check” stops being an acceptable answer.
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Advanced Inventory Controls
Demand forecasting with ABC analysis and automated stock synchronization between locations
Get it out the door
When packing and shipping outgrows one person and a printer.
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Fulfillment Management
Fulfillment management flow with pick lists, status tracking, and print support
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Fulfillment Multi-Box Shipping
Ship orders in multiple boxes with per-box tracking
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Fulfillment Zone Picking
Zone-level pick task assignments for fulfillment staff
Charge the right price
When one price for everyone stops being true.
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Contract Pricing
Per-customer pricing contracts with catalog restrictions and off-catalog discounts for B2B.
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Promotion Engine
Structured promotions with auto-apply pricing, stacking rules, and usage tracking
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Wholesale Pricing
Customer-tier pricing with price lists, quantity breaks, and per-customer overrides.
Keep the books straight
When export-and-reconcile stops being good enough.
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Accounting Integration
Live sync with QuickBooks Online and Xero. Push sales, payments, and bills via API.
Reissue every document in a batch with the reconciled values patched over the original.
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Omni's Take
Explains why a product's sales figures moved, grounded in the tenant's own daily aggregates — every figure computed by Omni, never by the model
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Scheduled Reports
Create recurring report schedules with automatic email delivery
Connect what you already use
When Omni has to talk to the rest of your stack.
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Integration Fabric
Connect external channels — webhook ingestion, catalog sync, order import.
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Shopify Integration
Sync products, orders, and inventory with Shopify stores.
Also included
Capabilities that come with this tier.
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B2B Customer Portal
Self-service B2B buyer portal with account-aware pricing, order history, and invoice viewing.
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Custom Workflow Prompts
Customize system workflow step prompts: disable fields, add extended data, change field requirement
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Workflow Step Regression
Move an order backward to a previously completed workflow step for correction. Requires elevated role and a reason.
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Workflow Step-Level Approval
Configurable approval gates on any workflow step. Tenants can require approval before advancing past specific steps.
64 Features Included
Grouped by area. Open the ones that matter to you.
Orders & POS162 new
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AI Order-Line Parsing
AI parsing of a spoken/typed order line into quantity, price, and description for quick voice order entry
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Appraisals
Create and manage appraisal orders with intake, examination, and report workflows
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B2B OrdersNew
Enable wholesale/B2B workflows including allocation and fulfillment stages
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Chain of Custody
Track who is physically holding a customer's item as it moves between staff, benches and safes. Every hand-off is recorded on the order's history and mirrored to the business audit log.
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Condition Capture
Record how a customer's item arrived — a structured part-and-mark checklist with photos at intake, shown back at pickup. Off by default; the vocabulary is editable under Settings > Reference Data.
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E-Commerce OrdersNew
Enable e-commerce order ingestion and fulfillment
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Layaway
Enable layaway plans on POS orders with configurable deposits, terms, forfeiture rules, and automated reminders
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Orders Workspace
Access to the shared orders workspace, milestones, and reporting
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Payment Links
Email a customer a link to pay an order balance on your own payment provider, with a QR code for a printed ticket. For orders taken by phone where the customer is not at the counter.
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Point of Sale
Enable POS order processing, payments, and receipt printing
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POS Barcode Scan Auto-Add
Enable barcode scanner auto-add workflow in Order Workspace — scan + Enter to add items
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Quick Order Entry
Lightweight mobile-first order entry page — add lines by typing or voice, reusing the backend order pipeline for authoritative totals
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Quotes & Estimates
Create and manage quotes/estimates with customer approval workflows
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Shipping Management
Tenant-defined shipping methods with flat rate, weight-based, and order-total-based rate calculation
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Work Order Labor Timer
Optional per-technician labor time tracking on work orders (start/stop timer + productivity stats). Off by default; enable to expose the timer panel.
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Work Orders
Enable work/construction order workflows and scheduling
Inventory61 new
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Advanced Inventory ControlsNew
Demand forecasting with ABC analysis and automated stock synchronization between locations
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Assembly & Bundle Items
Create bundles and kits with component items, automatic inventory deduction, and flexible pricing strategies.
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Backorder Management
Automated backorder aging alerts, reminders, and cancellation workflows.
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Inventory Management
Track items, adjustments, transfers, and replenishment
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Location Catalog Management
Control which items are available for sale at each location.
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Stock Count
Dedicated stock count worksheet for physical inventory verification
Fulfillment & Warehouse33 new
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Fulfillment ManagementNew
Fulfillment management flow with pick lists, status tracking, and print support
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Fulfillment Multi-Box ShippingNew
Ship orders in multiple boxes with per-box tracking
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Fulfillment Zone PickingNew
Zone-level pick task assignments for fulfillment staff
Purchasing1
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Purchasing & Vendor Imports
Vendor SKU catalog imports, purchase orders, receiving, and supplier intelligence
Pricing & Promotions33 new
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Contract PricingNew
Per-customer pricing contracts with catalog restrictions and off-catalog discounts for B2B.
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Promotion EngineNew
Structured promotions with auto-apply pricing, stacking rules, and usage tracking
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Wholesale PricingNew
Customer-tier pricing with price lists, quantity breaks, and per-customer overrides.
Customers & CRM2
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Customer Management
Lightweight customer management with auto-computed segments and milestone date tracking
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Customer Management Pipeline
Sales pipeline management with customizable stages, Kanban board, and pipeline analytics.
Billing & Accounting41 new
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Accounting IntegrationNew
Live sync with QuickBooks Online and Xero. Push sales, payments, and bills via API.
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Accounting Reports
QuickBooks-compatible CSV exports for sales, payments, bills, customers, and vendors. Export and manually import into QuickBooks, Xero, or other accounting software.
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Accounts Payable
Record and track supplier bills against purchase orders.
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Accounts Receivable
AR dunning, payment automation, credit holds, aging workflows.
Reporting & Analytics124 new
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AI Actions
Let the assistant carry out single-entity changes on your behalf, each one confirmed by you before it happens
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AI Assistant
Natural-language reporting over your own business data (ask your data)
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AI Help Assistant
Conversational, AI-powered help grounded in the product knowledge base, with one-click escalation to a support ticket
Trend charts, timeline views, and growth visualizations
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Document Reading
Reads uploaded documents so their values can be compared.
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Document ReissueNew
Reissue every document in a batch with the reconciled values patched over the original.
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Document Tie-Out
Read a batch of documents against a template and reconcile the values across them.
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Omni's TakeNew
Explains why a product's sales figures moved, grounded in the tenant's own daily aggregates — every figure computed by Omni, never by the model
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On-Demand Intelligence Refresh
Refresh intelligence dashboards on demand between scheduled nightly runs
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Reporting
Dashboards and scheduled reporting exports
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Scheduled ReportsNew
Create recurring report schedules with automatic email delivery
Automation & Workflows1
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Automation Rules
Unified notification and automation rules engine with PLATFORM, SYSTEM, and CUSTOM rule types
Data Management4
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Data Export
Export Hub with unified export tracking and bulk entity data export (customers, items, orders, inventory, invoices, audit logs).
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Data Import
Import data from CSV/JSON files
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Extended Data
Tenant-defined extended data across orders, inventory, and customer records
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OmniGrid Export
Ad-hoc data export from grids
Integrations22 new
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Integration FabricNew
Connect external channels — webhook ingestion, catalog sync, order import.
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Shopify IntegrationNew
Sync products, orders, and inventory with Shopify stores.
Communication & Support3
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Email Management
Email messaging and campaign management
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Internal Announcements
Broadcast announcements to staff via calendar events with dashboard banners and acknowledgement tracking
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Support Tickets
Knowledge base and ticketing modules
Dashboard1
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Dashboard Action Center
Role-aware intent widgets that surface actionable items: backorders, overdue POs, aging orders, churn risk, and more.
Security1
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Security Posture Dashboard
Tenant-admin posture dashboard with MFA-enforcement, stale-credential, and role-coverage findings.
Other54 new
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B2B Customer PortalNew
Self-service B2B buyer portal with account-aware pricing, order history, and invoice viewing.
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Custom Workflow PromptsNew
Customize system workflow step prompts: disable fields, add extended data, change field requirement
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Workflow Payment Gate Customization
Allows tenants to override system payment gates and add payment requirements to additional workflow steps.
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Workflow Step RegressionNew
Move an order backward to a previously completed workflow step for correction. Requires elevated role and a reason.
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Workflow Step-Level ApprovalNew
Configurable approval gates on any workflow step. Tenants can require approval before advancing past specific steps.
More room than ScaleThe numbers behind the plan, so you can check it fits before you start.
Limit
Scale
Power
Products
200
500
Sizes, colors and other options per product
200
300
Sellable items in total
15,000
50,000
User accounts
100
Unlimited
Locations
25
Unlimited
Connected integrations
—
3
Pricing contracts
—
25
Contract lines
—
5,000
Price list entries
1,000
10,000
Price tiers
5
15
Rows per import file
5,000
25,000
Custom automation rules
10
50
Active promotions
25
Unlimited
File storage
250 GB
500 GB
A product is one thing you sell, like a T-shirt. Each size and color of it is a sellable item with its own barcode and stock count. If your products come in one version only, one product is one sellable item.
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