Grow
Run the whole job, from the work order to the vendor bill
$199/month
or $159/mo billed annually
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A customer calls with a job. You open a work order, put a technician's hours against it, pull the parts straight from stock, and the reorder point trips the moment the shelf runs low. You raise the purchase order to the supplier who actually has it, then match the bill when it lands. One system, one record, start to finish. This is the tier where the whiteboard comes off the wall and the spreadsheet stops being the thing everyone quietly depends on.
What Grow adds to Launch
Everything in Launch carries over. These are the capabilities you only get here.
Take the order
When the counter, the phone and the website all have to reach the same place.
- addChain of CustodyTrack who is physically holding a customer's item as it moves between staff, benches and safes. Every hand-off is recorded on the order's history and mirrored to the business audit log.
- addCondition CaptureRecord how a customer's item arrived — a structured part-and-mark checklist with photos at intake, shown back at pickup. Off by default; the vocabulary is editable under Settings > Reference Data.
- addLayawayEnable layaway plans on POS orders with configurable deposits, terms, forfeiture rules, and automated reminders
- addPayment LinksEmail a customer a link to pay an order balance on your own payment provider, with a QR code for a printed ticket. For orders taken by phone where the customer is not at the counter.
- addQuotes & EstimatesCreate and manage quotes/estimates with customer approval workflows
- addWork Order Labor TimerOptional per-technician labor time tracking on work orders (start/stop timer + productivity stats). Off by default; enable to expose the timer panel.
- addWork OrdersEnable work/construction order workflows and scheduling
Know what you have
When “let me go check” stops being an acceptable answer.
- addAssembly & Bundle ItemsCreate bundles and kits with component items, automatic inventory deduction, and flexible pricing strategies.
Buy it back in
When reordering is guesswork and the vendor bill arrives as a surprise.
- addPurchasing & Vendor ImportsVendor SKU catalog imports, purchase orders, receiving, and supplier intelligence
Keep the customer
When the relationship lives in someone's head or inbox.
- addCustomer ManagementLightweight customer management with auto-computed segments and milestone date tracking
Keep the books straight
When export-and-reconcile stops being good enough.
- addAccounts PayableRecord and track supplier bills against purchase orders.
See what is happening
When you need the answer, not another chart.
- addReportingDashboards and scheduled reporting exports
Keep everyone told
When staff and customers both need to hear from you.
- addEmail ManagementEmail messaging and campaign management
Start the day informed
When you want the day's work to find you.
- addDashboard Action CenterRole-aware intent widgets that surface actionable items: backorders, overdue POs, aging orders, churn risk, and more.
Also included
Capabilities that come with this tier.
- addWorkflow Payment Gate CustomizationAllows tenants to override system payment gates and add payment requirements to additional workflow steps.
30 Features Included
Grouped by area. Open the ones that matter to you.
Orders & POS137 new
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AI Order-Line Parsing
AI parsing of a spoken/typed order line into quantity, price, and description for quick voice order entry
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Chain of CustodyNew
Track who is physically holding a customer's item as it moves between staff, benches and safes. Every hand-off is recorded on the order's history and mirrored to the business audit log.
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Condition CaptureNew
Record how a customer's item arrived — a structured part-and-mark checklist with photos at intake, shown back at pickup. Off by default; the vocabulary is editable under Settings > Reference Data.
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LayawayNew
Enable layaway plans on POS orders with configurable deposits, terms, forfeiture rules, and automated reminders
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Orders Workspace
Access to the shared orders workspace, milestones, and reporting
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Payment LinksNew
Email a customer a link to pay an order balance on your own payment provider, with a QR code for a printed ticket. For orders taken by phone where the customer is not at the counter.
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Point of Sale
Enable POS order processing, payments, and receipt printing
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POS Barcode Scan Auto-Add
Enable barcode scanner auto-add workflow in Order Workspace — scan + Enter to add items
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Quick Order Entry
Lightweight mobile-first order entry page — add lines by typing or voice, reusing the backend order pipeline for authoritative totals
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Quotes & EstimatesNew
Create and manage quotes/estimates with customer approval workflows
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Shipping Management
Tenant-defined shipping methods with flat rate, weight-based, and order-total-based rate calculation
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Work Order Labor TimerNew
Optional per-technician labor time tracking on work orders (start/stop timer + productivity stats). Off by default; enable to expose the timer panel.
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Work OrdersNew
Enable work/construction order workflows and scheduling
Inventory31 new
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Assembly & Bundle ItemsNew
Create bundles and kits with component items, automatic inventory deduction, and flexible pricing strategies.
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Inventory Management
Track items, adjustments, transfers, and replenishment
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Stock Count
Dedicated stock count worksheet for physical inventory verification
Purchasing11 new
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Purchasing & Vendor ImportsNew
Vendor SKU catalog imports, purchase orders, receiving, and supplier intelligence
Customers & CRM11 new
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Customer ManagementNew
Lightweight customer management with auto-computed segments and milestone date tracking
Billing & Accounting21 new
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Accounting Reports
QuickBooks-compatible CSV exports for sales, payments, bills, customers, and vendors. Export and manually import into QuickBooks, Xero, or other accounting software.
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Accounts PayableNew
Record and track supplier bills against purchase orders.
Reporting & Analytics41 new
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AI Actions
Let the assistant carry out single-entity changes on your behalf, each one confirmed by you before it happens
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AI Assistant
Natural-language reporting over your own business data (ask your data)
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AI Help Assistant
Conversational, AI-powered help grounded in the product knowledge base, with one-click escalation to a support ticket
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ReportingNew
Dashboards and scheduled reporting exports
Automation & Workflows1
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Automation Rules
Unified notification and automation rules engine with PLATFORM, SYSTEM, and CUSTOM rule types
Communication & Support31 new
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Email ManagementNew
Email messaging and campaign management
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Internal Announcements
Broadcast announcements to staff via calendar events with dashboard banners and acknowledgement tracking
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Support Tickets
Knowledge base and ticketing modules
Dashboard11 new
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Dashboard Action CenterNew
Role-aware intent widgets that surface actionable items: backorders, overdue POs, aging orders, churn risk, and more.
Other11 new
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Workflow Payment Gate CustomizationNew
Allows tenants to override system payment gates and add payment requirements to additional workflow steps.
More room than LaunchThe numbers behind the plan, so you can check it fits before you start.
| Limit | Launch | Grow |
|---|---|---|
| Products | 50 | 100 |
| Sizes, colors and other options per product | 100 | 100 |
| Sellable items in total | 2,500 | 5,000 |
| User accounts | 5 | 25 |
| Locations | 2 | 10 |
| Rows per import file | 1,000 | 2,500 |
| Custom automation rules | 0 | 3 |
| Open orders at once | 50 | 500 |
| Suppliers | 10 | 25 |
| Active promotions | 3 | 10 |
| File storage | 25 GB | 100 GB |
A product is one thing you sell, like a T-shirt. Each size and color of it is a sellable item with its own barcode and stock count. If your products come in one version only, one product is one sellable item.